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Dec 22, 2024
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HCA 600 Improvement in Health Care
3 credits
The focus of this course is on changing systems of care. The field of quality improvement is broad, therefore, this course will cover a number of concepts, approaches and tools but avoid prescribing a specific approach. These include: Continuous Quality Improvement, PDSA cycles, Microsystems, Reliability Science (HROs), Lean, Six-sigma, etc. An appreciation of teamwork and skills to foster a teamwork environment will be emphasized. Additionally, change management will be explored, including understanding of the change process, reactions to change and leadership skills for successful change.
Prerequisite(s): Completion of all Healthcare Data Analysis and Quality Improvement Core courses
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